Terms & Policy

Terms & Policy

  • Who we are

    Founded in 2014, I Know My ABC Inc. is a Publisher and Retailer for educational alphabet books and posters. We provide you a unique collection of language concept books and posters to excel your child in many early learning skills.

  • Shipping Policy

    We charge flat rate shipping fee for each order. In addition to the following flat rate shipping charges, you will be charged $1.00 shipping fee for each additional items in your cart.

    • Value Shipping for $2.99 per Order + $1.00 for each additional cart items : ETA 2 to 10 Business Days

    • Expedited Shipping for $7.99 per Order + $1.00 for each additional cart items : ETA 2 to 3 Business Days

    • If you are checking out with a credit/debit card, we can only ship to the billing address. If you require an alternative shipping address, please pay with PayPal or Amazon Pay.

  • Delivery Time

    Delivery time will be dependent on the shipping method selected during the checkout process. We do our best to ship items out as quickly as possible. Some orders will ship within 24 hours; others in 2 to 3 business days.

  • Payment Options

    Currently I Know My ABC Inc. accepts payment through PayPal, Amazon and Stripe Payments. Orders placed using this payment method are verified by and follow the terms and conditions of the payment services provider.

    To pay with PayPal, simply select the “Check out with PayPal” option at checkout. Please note that we require your shipping address to be confirmed by PayPal and your account to be verified by PayPal for all orders prior to ordering.

    Amazon Payments allows Amazon customers to purchase items using their existing Amazon account and use shipping information from their Amazon account without ever leaving our website. To pay using Amazon Payments, simply select “amazon pay” and enter your Amazon e-mail address and password.

    Stripe payment service allows our customers to purchase items during the checkout process within our website. With Stripe payments customers can pay with their credit-card or other preferred payment methods offered by Stripe such as Apple Pay and Google Pay.

  • Sales Tax

    I Know My ABC Inc. do not charge sales tax on orders shipping outside of Illinois. Sales tax is applied to all purchases shipping to an Illinois address at the local rate of 8.00%. If your order is subject to Illinois sales tax, we will notify you at the time of purchase with the exact amount prior to processing any charges and I Know My ABC Inc. will withhold the applicable sales tax.

    I Know My ABC Inc. withholds sales tax as required by law; these laws are subject to change and you are responsible for paying any sales, use, or value-added taxes not withheld by I Know My ABC Inc. In addition, I Know My ABC Inc. reserves the right to change this policy as needed.

  • Secure Ordering

    I Know My ABC Inc. is committed to providing a safe and secure shopping environment for our customers. We consider the online security of your payment and personal information to be a top priority.

    • All of our pages are encrypted via Secure Socket Layout (SSL). SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission.
    • All purchases paid via PayPal at I Know My ABC Inc. are automatically eligible for PayPal Buyer Protection and are covered against fraud for the full purchase price of your order.
    • We use industry leading secure servers that ensure that our ordering process is up-to-date, safe and capable of protecting your personal information.
  • International Orders

    Currently we only ship orders to United Sates. If you’d like to make a purchase and have it shipped internationally, please send us an email at contact@iknowmyabc.com. Be sure to include a list of the products you’d like to purchase, your shipping address, phone number, and the email address. A member of our Customer Service team will contact you to make all the arrangements.

  • Order Cancellation Policy

    If you wish to cancel your order for any reason, please email to contact@iknowmyabc.com as soon as possible. As a vast majority of in-stock items ship within 1-2 days, it is imperative that you contact us so we may attempt to cancel your order before it is processed and/or shipped.

  • Return Policy

    If you are not entirely satisfied with your purchase, we are here to help. Please email us at contact@iknowmyabc.com

    After receiving your return request email, we will send you email with return instruction. No returns will be accepted prior to issue of return instruction email from us.

    You have 30 calendar days to return an item from the date you received it. Your item must be in the new condition with original packaging.

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

    If your return is approved, we will initiate a full refund to your original method of payment. Your will receive the credit within a certain amount of days, depending on your card/payment issuer’s policies.

    You will be responsible for paying for your own shipping costs for returning your item. We highly recommend insuring goods for their full value. And to ensure a timely return or exchange, we ask that you safely wrap items to prevent shipping damage.

  • Privacy Policy

    I Know My ABC Inc. view your privacy as an important component of our customer service and we ensure that your personal information is handled in a safe and responsible manner. I Know My ABC Inc. respects your privacy and works to safeguard your personal information, while complying with all International and United States Federal and State laws and regulations. We are dedicated to providing you with the superior customer experience.

    If you only browse our site, there is no need for you to provide any personal information. However, if you choose to purchase an item from us, you consent to the transfer and storage of your personal information. This information allows us to provide you with a consumer experiences tailored to your needs.

    By doing business with I Know My ABC Inc., you give consent to the implementation of the policies set forth herein. By denying access to any required personal information for the completion or verification of a transaction, or other information required to communicate with I Know My ABC Inc., you surrender the ability to transact with

    I Know My ABC Inc. maintains a private customer database for its own company use and marketing efforts. We may request or retain the following for our database:

    • Your Name
    • Bill-To and Ship-To Information
    • Contact Information, including Email Address and Telephone Number
    • Order Information
    • Information Specific to Individual Customers
    • Internet Protocol Address

    I Know My ABC Inc. protects your privacy. We share only that data required in the ordinary course of business, including information necessary for validation of transactions, verification of identity, shipping and billing addresses, tracking orders, marketing and merchandising efforts, improvement of your consumer experience, and other data as described in this Policy.

    I Know My ABC Inc. does not sell or share your personal information with other non-affiliated companies or persons. However, under the following circumstances, and as permitted by law, we may be required to share your personal information.

    • I Know My ABC Inc. provides information as needed to respond to any subpoenas, court orders, legal process, enforceable governmental requests, legal claims or to comply with any applicable laws or regulations. I Know My ABC Inc. reserves the right to share your personal information to exercise any legal rights or to defend against any legal claims.
    • I Know My ABC Inc. shares information as may be required to further law enforcement investigations, to prevent illegal activity and to assist in taking action against illegal activity. Additionally, I Know My ABC Inc. shares information, as permitted by law, to preserve the reputation and integrity of I Know My ABC Inc., to prevent any harm to rights or property of our customers or I Know My ABC Inc. and to address any issues arising out of or related to fraud.
    • If I Know My ABC Inc. is acquired by or merges with any other company or entity, your personal information may be transferred to any parent companies, subsidiaries, affiliates or successors.
    • I Know My ABC Inc. may share information to address security, technical or customer service issues or enforce any policies or terms and conditions of our websites or transactions.
    • I Know My ABC Inc. may share information as needed for the processing, tracking and fulfilment of any orders, as well as to collect fees and resolve any payment issues.
    • I Know My ABC Inc. may use personal information to provide you with important marketing or promotional notices and to improve our marketing efforts or website design.

    We may provide links to Sites or Services outside of the I Know My ABC Inc. site for your reference or use. I Know My ABC Inc. may not have any affiliation with these sites or services and you should review the privacy policies associated with these sites or services. I Know My ABC Inc. is not responsible for the privacy policies of external sites.

    Following are the privacy policies related to payment services we offer: Pay Pal, Amazon, and Stripe

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it and If you are not satisfied with the use of cookies, please visit your local bookstores.

    I Know My ABC Inc. reserves the right to change this privacy policy as needed. Please check back with us for any updates.

  • We are here to help you! Please email us at contact@iknowmyabc.com